Jen Singapore Orchardgateway By Shangri-La Exterior photoJen Singapore Orchardgateway By Shangri-La Exterior photoJen Singapore Orchardgateway By Shangri-La Exterior photo
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From220US$ /night
Check-in
02Jun2026Select date
Check-out
03Jun2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

Hotel Information

277 Orchard Road #10-01, Singapore, Singapore, 238858
-
Close to the National Museum of Singapore
Great
8.8
9.1
/10
4.2
4.2
/5

Jen Singapore Orchardgateway By Shangri-La - A modern hotel with a rooftop pool, direct transport links, and dining on Orchard Road

Jen Singapore Orchardgateway By Shangri-La is a 4-star hotel featuring 499 rooms with air conditioning, laptop-compatible safes, and 24-hour room service. The rooftop infinity pool offers panoramic city views, alongside a 24-hour health club and spa tub. Makan at Jen serves a buffet of local Singaporean and Western dishes, while the Club Lounge on the 19th floor provides all-day access with city views and evening alcoholic beverages. Located on Orchard Road, the hotel is 100 metres from Somerset MRT and 1 km from ION Orchard Shopping Mall. Business travelers can reach the business district in 15 minutes by car, and the property includes conference spaces and free high-speed Wi-Fi throughout.

Pros

The rooftop infinity pool offers panoramic views of the Singapore skyline.

Direct connectivity to public transport and proximity to Orchard Road shopping and entertainment areas.

Club Lounge access includes evening alcoholic beverages and city views.

24-hour health club and spa tub available for guests.

Cons

The elevators to the rooftop area can be slow during peak times.

No on-site parking is available.

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Select your room type

Jen Singapore Orchardgateway By Shangri-La offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior King Room
2 persons
27 m² 
1 King-size bed
Shower
Air conditioning
Superior Twin Room
2 persons
27 m² 
2 Single beds
Shower
Air conditioning
Deluxe King Room
2 persons
32 m² 
1 King-size bed
Shower
Air conditioning
Deluxe Family Room
2 persons
47 m² 
1 King-size bed
Shower
Air conditioning
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Facilities

Jen Singapore Orchardgateway By Shangri-La offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.0/10Review score

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Luggage storage
  • Lift
  • Currency exchange
  • Vending machines

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services

Spa & Leisure

  • Outdoor swimming pool
  • Sun terrace
  • Pool with view

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • In-room computer
  • HBO available
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Jen Singapore Orchardgateway By Shangri-La Location

277 Orchard Road #10-01, Singapore, Singapore, 238858
Map view
277 Orchard Road #10-01, Singapore, Singapore, 238858
Nearby
Mall
Orchard Gateway
160 m
Shopping Area
The Centrepoint
160 m
Mall
313@Somerset
160 m
8 Grange Road Cathay Cineleisure Orchard
Cathay Cineleisure Orchard
160 m
Restaurants
Wild Honey
440 m
6 Scotts Road #03-01 Scotts Square Scotts Road
Dancing Crab
460 m
181 Orchard Road Orchard Central Floor 07 Unit 15 14 Orchard Central
Tsukiji Fish Market
260 m
181 Orchard Road #12-02 Orchard Central #01-82B Arcade @ The Capitol Kempinski
Marche Movenpick
140 m
313 Orchard Road 313 @ Somerset 313@somerset
Genki Sushi
210 m
181 Orchard Road #03-32 Orchard Central Orchard Central
Outback Steakhouse Orchardgateway
270 m
277 Orchard Road Orchard Gateway #04-01 Orchard Gateway
Som Tam
230 m
181 Orchard Road Orchard Central Orchard Central #08-13
Makan@Jen
170 m
277 Orchard Road Orchard Gateway Hotel Jen Orchardgateway
Chir Chir Chicken Fusion Restaurant
20 m
313 Orchard Road 313 @ Somerset Floor 04 Unit 313 06
Supply & Demand
70 m
277 Orchard Road Orchard Gateway #02-13/14
Explore Singapore
Explore Orchard Road
Top Attractions
Activities
Dining
Entertainment
ION Orchard
14-minute walk
A shopping wonderland featuring luxury brands, dining options, and an observation deck with panoramic views.
National Museum of Singapore
20-minute walk
Singapore's oldest museum showcasing the nation's rich history through engaging exhibits. Free admission on certain days.
Gardens by the Bay
35-minute walk
Iconic gardens with futuristic Supertree structures and a stunning flower dome. A popular spot for stunning photos.
Clarke Quay
25-minute walk
Vibrant riverside quay with restaurants, shops, and nightlife. Ideal for evening strolls and enjoying local culture.
Singapore River Cruise
25-minute walk
A scenic boat ride along the Singapore River, offering great views of iconic landmarks. Tickets available on-site.
Botanic Gardens Yoga Classes
35-minute walk
Relaxing outdoor yoga sessions in the lush Singapore Botanic Gardens. Equipment rental may be available, check schedules.
Stroll at Fort Canning Park
25-minute walk
Walking trails and historical sites abound in this serene park, providing a peaceful escape in the city center.
Marche Movenpick
2-minute walk
Casual dining featuring fresh, local ingredients with a vibrant market atmosphere. Great for families and diverse tastes.
Wild Honey
6-minute walk
International brunch spot known for honey-themed dishes and cozy ambiance. Reservations recommended on weekends.
Dancing Crab
6-minute walk
A lively seafood restaurant offering a fun, hands-on dining experience with signature crab dishes and casual vibes.
Cathay Cineleisure Orchard
2-minute walk
A modern cinema complex showcasing the latest films with comfortable seating. Perfect for families and movie buffs.
Hard Rock Café Singapore
6-minute walk
Live music venue with a vibrant atmosphere and American cuisine. Ideal for a lively night out or casual hangout.
CÉ LA VI SkyBar
11-minute drive
Rooftop bar offering breathtaking city views and creative cocktails. A stylish spot for couples and nightlife enthusiasts.
Getting around
City Centre
Singapore18 min  ·  1.5 km
Airports
Changi (SIN)33 min  ·  22.0 km
Train
Promenade MRT Station32 min  ·  2.6 km
Singapore Railway Station5 min  ·  3.1 km
Underground
Somerset2 min  ·  100 m
Dhoby Ghaut10 min  ·  800 m
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs S$ 45.56 per person per day. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Languages
English, Japanese, Chinese, Korean, Hindi, Malay
Number of floors:
10
Number of rooms:
488
Former name
JEN ORCHARDGATEWAY

Reviews and Ratings

Feedback about Jen Singapore Orchardgateway By Shangri-La from previous guests about their experience.
Review score
Based on 3403 verified reviews
8.8/10
Great
92%
Recommend
Cleanliness
9.2/10
Comfort
9.2/10
Facilities
9.0/10
Free Wi-Fi
9.2/10
Location
9.4/10
Staff
9.1/10
Value for money
8.3/10
Pros
Perfect location
Clean rooms
Complete breakfast
Club access
Cons
Limited menu
Unfriendly staff
Guest reviews
based on 6582 reviews
8.8/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Jen Singapore Orchardgateway By Shangri-La
What is the distance from Jen Singapore Orchardgateway By Shangri-La to Changi International Airport?
The hotel is 25 km from Changi International Airport.
What time can I check in and check out at Jen Singapore Orchardgateway By Shangri-La?
Check-in begins at 14:00, and check-out is by 12:00.
How far is Jen Singapore Orchardgateway By Shangri-La from ION Orchard Shopping Mall?
The hotel is just 1 km away from ION Orchard Shopping Mall.
What notable landmarks are near Jen Singapore Orchardgateway By Shangri-La?
Nearby attractions include Gardens by the Bay (2 km) and the National Museum of Singapore (2 km).
Does Jen Singapore Orchardgateway By Shangri-La have a fitness center?
The hotel features a fitness center for guest use.
Are there dining options at Jen Singapore Orchardgateway By Shangri-La?
Guests can dine at the on-site restaurant, Makan at Jen, which offers local Singaporean and international cuisines.
Is there a pool at Jen Singapore Orchardgateway By Shangri-La?
The hotel boasts an infinity-edged rooftop pool with stunning city views.
What room amenities does Jen Singapore Orchardgateway By Shangri-La offer?
Rooms are equipped with air conditioning, a flat-screen TV, a minibar, and coffee/tea making facilities.
Is parking available at Jen Singapore Orchardgateway By Shangri-La?
The hotel offers complimentary parking for guests.
What services does Jen Singapore Orchardgateway By Shangri-La provide at the front desk?
The 24-hour front desk provides assistance with car rentals, dry cleaning, and currency exchange.
Does Jen Singapore Orchardgateway By Shangri-La accommodate children?
Babysitting services and cots for young children are available.
What languages do the staff at Jen Singapore Orchardgateway By Shangri-La speak?
The staff speaks multiple languages, including English and Mandarin.
What is the layout and style of the rooms at Jen Singapore Orchardgateway By Shangri-La?
Rooms feature modern furnishings with large windows providing ample natural light.
What nearby dining options are available from Jen Singapore Orchardgateway By Shangri-La?
Nearby restaurants include Outback Steakhouse Orchardgateway, Makan@Jen, Tsukiji Fish Market, Som Tam, and the Dancing Crab, all within 0.5 km.

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Check-in
02Jun2026Select date
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Rooms and Guests2 Guests, 1 Room