What is the check-in and check-out policy at Palace Downtown?
Check-in is at 15:00 and check-out is by 12:00.
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Palace Downtown
178US$
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Key details
Hotel Information
Sheikh Mohammed Bin Rashed Boulevard, Downtown Dubai, Po Box 9770, Dubai, United Arab Emirates,
Dubai,
United Arab Emirates,
9770,
Dubai
- Close to the Dubai Fountain
Perfect
9.1
9.3
4.9
4.6
Palace Downtown - A 5-star lakeside resort with Burj Khalifa views, a palm-fringed pool, and multiple fine dining options
Palace Downtown overlooks Burj Khalifa and The Dubai Fountain from its prime location next to Dubai Mall, offering views of both landmarks from private balconies in each of its 242 rooms. Guests can dine at four restaurants, including Thiptara for royal Thai cuisine by the fountain and Ewaan, which serves Mediterranean and Middle Eastern buffets with live tanoura performances. The hotel features a temperature-controlled outdoor pool, a spa with separate male and female sections, and a fitness center equipped with advanced machines like the Hypoxi Trainer. Palace Downtown provides complimentary Wi-Fi, a business center, and 24-hour room service with pillow menus and bathrobes in all accommodations. Families benefit from free stays for children under 12 and interconnected rooms, while the Buhayra Lounge offers poolside caviar tastings and shisha.
Pros
Direct proximity to Dubai Mall (0.5 km) and Burj Khalifa.
Multiple dining venues, including award-winning Thiptara with fountain views.
Spa facilities include gender-segregated hammams and monsoon showers.
Free Wi-Fi, business center access, and 24-hour concierge services.
Cons
The Dubai Fountain's midday performances may create noise for light sleepers.
No dedicated kids' club or play area despite family-friendly room options.
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Select your room type
Palace Downtown offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite Lake View
2 persons
70 m²
1 King-size bed
Shower
Coffee machine
room details
Deluxe Lake View Room
2 persons
51 m²
1 King-size bed
Shower
Coffee machine
room details
Diplomatic Suite Lake View
2 persons
105 m²
1 King-size bed
Shower
Coffee machine
room details
Deluxe Room Fountain View
2 persons
51 m²
1 King-size bed
Shower
Coffee machine
room details
Show all roomsLess
Price and Room Availability Calendar
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Facilities
Palace Downtown offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- ATM/Cash machine
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Valet parking
- Room service
- Laundry
- Dry cleaning
Dining
- Restaurant
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Kids club
Spa & Leisure
- Outdoor swimming pool
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Bathroom telephone
Self-catering
- Electric kettle
Media
- iPad
- Direct dial telephone
- AM/FM alarm clock
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Palace Downtown Location
Sheikh Mohammed Bin Rashed Boulevard, Downtown Dubai, Po Box 9770, Dubai, United Arab Emirates,
Dubai,
United Arab Emirates,
9770,
Dubai
Map view
Sheikh Mohammed Bin Rashed Boulevard, Downtown Dubai, Po Box 9770, Dubai, United Arab Emirates,
Dubai,
United Arab Emirates,
9770,
Dubai
City landmarks
Mall
The Dubai Mall
1.0
km
Tower
Burj Khalifa
1.6
km
Aquarium
Dubai Aquarium & Underwater Zoo
1.1
km
Theme Park
Kidzania
1.2
km
Museum
The Green Planet by Meraas
2.1
km
Landmark
Lux Crawl
920 m
Gallery
Mb & f M.a.d'gallery
670 m
Landmark
Burj Khalifa-View from Top
680 m
Shopping Area
Bay Avenue
2.4
km
Landmark
Dubai Hills Golf Club
950 m
Park
Safa Park
3.1
km
Gallery
Empty Quarter
2.3
km
Gallery
Opera Gallery Dubai
2.3
km
Gallery
Cuadro
2.4
km
Landmark
Emirates Towers
2.8
km
Night club
Mint Leaf of London
1.7
km
Nearby
Fountain
The Dubai Fountain
240 m
Bridge
Souk Al Bahar
370 m
Museum
Dubai Dino
520 m
Square
Burj Plaza
200 m
Doha St. Sheikh Zayed Rd Dubai Mall; Mohammed Bin Rashid Boulevard
Gallery One Dubai Mall
350 m
Bur dubai Building 20
Bastakia Quarter
510 m
Park
Burj Park
790 m
Downtown Dubai,near burj khalifa - Dubai - United Arab Emirates
Burj Lake
250 m
Park
Burj Park by Emaar
500 m
Square
Dubai Lake Fountain Ride
310 m
Gallery
Gallery One
330 m
Financial Center Rd - Dubai - United Arab Emirates
Dubai Ice Rink
540 m
Mall
Toko Dubai
380 m
Financial Center Rd - Dubai - United Arab Emirates
Candylicious
540 m
Restaurants
Ewaan
80 m
Mohammed Bin Rashid Boulevard Ground Level
The Meat Co
170 m
Souk Al Bahar
Shakespeare and Co
100 m
Souk Al Bahar
Claw Bbq
280 m
Souq al Bahar Downtown
Social House
420 m
101 Dubai - Al Ain Rd Between The Dubai Fountain and Star Atrium
Al Bayt
50 m
Palace Downtown
Kanpai
170 m
Souk Al Bahar
At.Mosphere
1.6
km
122nd Floor
Sammach
200 m
Souk al Bahar Sheikh Mohammed Bin Rashid Boulevard Level 2
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Local Highlights
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs AED 160 per person per day.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Languages
English, Russian, Arabic, Bulgarian, Hindi, Tagalog / Filipino
Year renovated:
2008
Number of floors:
7
Number of rooms:
242
Former name
Sofitel / Palace Old Town
Reviews and Ratings
Feedback about Palace Downtown from previous guests about their experience.
Pros
Beautiful entrance
Spacious room
Warm staff
Cons
Poor service
Noisy construction
Guest reviews
Open reviews
FAQs
About Palace Downtown
Is there an airport transfer service available at Palace Downtown?
The hotel provides paid airport shuttle services upon request.
What types of dining options are available at Palace Downtown?
Four restaurants offer a range of cuisines, including Middle Eastern, Thai, Argentinian, and Mediterranean.
What attractions are located near Palace Downtown?
The hotel is located 0.5 km from The Dubai Mall and 0.5 km from the Souk Al Bahar shopping and entertainment centre.
What leisure facilities are available at Palace Downtown?
Leisure facilities include a temperature-controlled outdoor swimming pool, a gym, and an Arabian-style spa offering treatments.
What amenities are provided in the rooms at Palace Downtown?
Rooms are equipped with air conditioning, interactive LED televisions, free Wi-Fi, balconies, and luxury bathrooms.
Does Palace Downtown have facilities for children?
The hotel features a kids' club and babysitting services to accommodate families.
What languages do the staff at Palace Downtown speak?
The staff at the hotel speaks multiple languages to assist international guests.
Does Palace Downtown offer a breakfast option?
Breakfast is available for an additional charge of 160 AED.
What fitness facilities are available at Palace Downtown?
The hotel includes a fully equipped fitness center and offers personal training services.
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